Zásady pro doručování
Zásady doručování / Shipping Policy
Digital Products
Digital products are delivered instantly via email or direct download link upon payment confirmation. No physical shipping is involved. Please ensure your email address is correct at checkout.
If you do not receive your download link within 1 hour of purchase, contact us at vornext@gmail.com.
Physical Products
We ship from the Czech Republic. Orders are typically processed within 1–3 business days.
Estimated delivery times:
- All European countries: 10–14 business days
Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.
Lost or Damaged Shipments
If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at vornext@gmail.com within 14 days of the expected delivery date.
Governing Law
This policy is governed by the laws of the Czech Republic.